Tallahassee Memorial HealthCare (TMH) is a private, nonprofit community-based healthcare system that provides advanced care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. 

TMH is the region’s healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region’s only:

• Level II Trauma Center
• Primary Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

The Supervisor, Business Analysts provides leadership, direction, and oversight for the Business Analysis function supporting strategic, operational, financial, clinical, and patient experience initiatives across a large multi-specialty medical group and healthcare enterprise. This position supervises business analysts and serves as a subject matter expert in healthcare analytics, business intelligence, performance management, physician compensation analytics, and process improvement. The Supervisor partners closely with executive leadership, physicians, practice administrators, finance teams, operational leaders, and information technology teams to identify opportunities for improvement, develop analytical strategies, and translate complex data into actionable business insights. This role is responsible for prioritizing analytical initiatives, overseeing reporting and dashboard development, supporting organizational decision-making, and ensuring alignment between business objectives and analytical resources. The Supervisor also drives continuous improvement efforts by leading cross-functional projects that enhance quality, operational efficiency, patient experience, and financial performance

Key Responsibilities

• Supervise, coach, and develop Business Analysts and Senior Business Analysts through performance management, mentoring, workload prioritization, and professional development activities.
• Lead complex analytical initiatives supporting organizational strategy, operational performance, physician enterprise growth, financial stewardship, and patient experience improvement.
• Oversee the development, maintenance, and governance of dashboards, scorecards, reports, and business intelligence tools used to support executive and operational decision-making.
• Partner with physician leadership, operational leaders, finance, information technology, and clinical stakeholders to identify business needs and develop data-driven solutions.
• Direct data analysis efforts related to provider productivity, physician compensation, patient access, quality outcomes, revenue cycle performance, staffing effectiveness, and operational efficiency.
• Lead process improvement initiatives through workflow analysis, process mapping, root cause analysis, benchmarking, and implementation of best practices.
• Manage multiple concurrent projects by establishing priorities, allocating resources, monitoring timelines, and ensuring achievement of project objectives and deliverables.
• Present analytical findings, strategic recommendations, and performance trends to senior leadership, physicians, and key stakeholders to support informed decision-making.
• Ensure the accuracy, integrity, consistency, and appropriate governance of data used for organizational reporting, performance measurement, and strategic planning.
• Support financial planning activities through forecasting, budgeting, business case development, return-on-investment analyses, and operational performance evaluations.
• Oversee reporting and analytics associated with quality metrics, regulatory requirements, value-based care initiatives, and population health performance.
• Serve as a subject matter expert and trusted advisor on healthcare analytics, physician compensation, business intelligence, performance management, and continuous improvement methodologies.

Required Qualifications

Education/Experience

• Bachelor's degree in Business Administration, Healthcare Administration, Finance, Economics, Information Systems, Data Analytics, Public Health, or a related field.
• Five (5) years of progressively responsible experience in business analysis, healthcare analytics, financial analysis, operational improvement, project management, or related field.
• Two (2) years of leadership, supervisory, project leadership, or team lead experience required

Certification/Licensure

• N/A

Skills/Competencies

• Advanced knowledge of healthcare operations, physician practices, healthcare finance, and performance improvement methodologies.
• Strong knowledge of healthcare analytics, business intelligence, data visualization, and reporting tools.
• Knowledge of physician compensation, productivity metrics, wRVUs, revenue cycle analytics, and financial modeling.
• Ability to lead teams and manage multiple complex projects simultaneously.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent communication, presentation, and relationship-management skills.
• Ability to translate complex analytical findings into actionable business recommendations.
• Strong project management, organizational, and leadership capabilities.
• Ability to influence decision-making across all levels of the organization.
• High level of proficiency with Microsoft Office applications and healthcare information systems.

Preferred Qualifications

• Master's degree in Business Administration, Healthcare Administration, Finance, Data Analytics, Public Health, or related field.
• Experience with Epic, Cerner, Workday, Power BI, Tableau, SQL, or other healthcare analytics platforms.
• Experience supporting physician compensation, productivity analysis, wRVU reporting, revenue cycle analytics, or value-based care initiatives.
• Lean Six Sigma Green Belt, Black Belt, PMP, CBAP, or similar certification preferred.

Healthcare operations, ambulatory practice, or physician enterprise experience

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.