Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. 

TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:

• Level II Trauma Center 
• Primary Stroke Center 
• Level III Neonatal Intensive Care 
• Pediatric Intensive Care 
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle. 

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices. 

Job Summary:

• Responsible for the administrative, operational, financial, and human resource management of one or more physician medical practices associated with the Family Medicine Residency.  

• Ensures effective delivery of ambulatory services, achievement of financial and operational goals, regulatory compliance, and an exceptional patient experience.  

• Partners closely with physicians and clinical leaders interfacing with centralized corporate departments to support organizational objectives.

Reports To: 

Required Education:

• Bachelor's degree in business or a related field and minimum with three (3) years of supervisory experience in physician office, customer service, billing, or clerical environments
• High school diploma (or certificate of equivalency) and five (5) years supervisory experience in physician office, customer service, billing, or clerical environments

Preferred Education:

• Master of Healthcare Administration (MHA), Master of Business Administration (MBA), Master of Public Health (MPH), or a master’s degree in a related field.

Required Experience: 

• Knowledge of healthcare operations, physician practice management, and ambulatory care workflows.
• Knowledge of value-based care models and population health management.
• Strong organizational and management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication, interpersonal, and relationship-building skills.
• Excellent written, verbal and presentation skills, including the ability to communicate complex matters clearly to executive, clinical, academic and community audiences.
• Proficiency in electronic health records, practice management systems, and business analytics tools.
• Ability to effectively collaborate with physicians, residents, faculty, and healthcare leaders.

Preferred Experience:

• Experience managing primary care.
• Four (4) plus (+) years of work experience (in any capacity) in a medical practice setting.
• Knowledge of value-based care models and population health management.

Required Certification/License/Registry:  

• None

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.