Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. 

TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:

• Level II Trauma Center 
• Primary Stroke Center 
• Level III Neonatal Intensive Care 
• Pediatric Intensive Care 
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle. 

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices. 

Your Role:

• Provides direct administrative and operational support to the Director/Emp Assist Program (EAP).
• Provides routine administrative and operational support to all other members of the department.
• Liaises between customer/accounts, contacts, vendors, community resources, and the EAP.
• First point of contact for EAP clients; pro-actively triages acuity levels and makes proper dispositions.
• Demonstrates an understanding of diversity. Demonstrates integrity, compassion, accountability, respect, and excellence (I CARE values).
• Enhances and contributes to a safe environment for all colleagues, visitors, and patients.
• Performs other duties.
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Reports To:

• Nurse Manager

Supervises:

• None

Required Education:

• High School Diploma or Equivalent

Preferred Education:

• Associate Degree or Bachelor's Degree

Required Experience:

• Three (3) years of job-related experience

Preferred Experience: 

• Five (5) or more years of relevant job-related experience in healthcare settings. 
• Computer hardware and software knowledge. 
• Good knowledge of grammar and punctuation. 
• Excellent communication skills. 
• Excellent interpersonal skills. 
• Expertise in Microsoft (MS) Word, Excel, PowerPoint, and Outlook. 
• Communicates effectively (verbally and in writing). 
• Keyboards 50 correct words per minute. 
• Well organized. 
• Detail oriented.

Required Certification/License/Registry:

• None

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.