Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. 

TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:

• Level II Trauma Center 
• Primary Stroke Center 
• Level III Neonatal Intensive Care 
• Pediatric Intensive Care 
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle. 

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices. 

Your Role:

• Enrolls patients; schedules patient appointments, adhering to the Tallahassee Memorial HealthCare (TMH) Sleep Center scheduling criteria; collects patient payments and co-payments; and documents payments accurately and timely.
• Serves as an ambassador for TMH Sleep Center outpatient relationships; creates a sense of efficiency, caring, trust, and professionalism with patients and their families.
• Ensures quality patient care and service related to telephonic communication, scheduling, patient confidentiality, and direct patient contact.
• Displays an understanding of diversity.
• Demonstrates integrity, compassion, accountability, respect, and excellence (I CARE values).
• Enhances and contributes to a safe environment for all colleagues, visitors, and patients. Performs miscellaneous duties not expressly described herein.

Reports To:

• MS [Medicus Select]/Manager/Sleep Center (job code: 823301)

Supervises:

• None

Required Education:

• High School Diploma or GED

Required Experience:

• One (1) year of relevant work experience in an office/administrative setting including clerical duties (e.g., typing, etc.)

Preferred Experience:

•  Post-secondary education coursework.
• Customer service experience.
• Business experience.
• Customer service skills.
• Medical office skills.
• Data entry skills.

 Required Certification/License/Registry:

• None

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.