Physician Practice Supervisor – Tallahassee Memorial Healthcare Physician Partners

The Physician Practice Supervisor oversees the daily operations of our primary care medical clinic. This role ensures efficient workflow, high-quality patient experience, adherence to regulatory standards, and effective support for physicians and clinical staff. The supervisor acts as a key operational leader, balancing people management, scheduling, financial performance, and process improvement.

Key Responsibilities

Operational Leadership

• Manage day‑to‑day clinic operations to ensure smooth patient flow and efficient administrative processes.
• Oversee appointment scheduling, provider templates, check-in/out procedures, and front-desk operations.
• Implement and monitor compliance with organizational policies, safety standards, and regulatory guidelines.

Staff Supervision

• Directly supervise medical assistants, front‑office staff, and other support roles.
• Conduct hiring, onboarding, coaching, performance evaluations, and corrective actions as needed.
• Coordinate staffing schedules to meet patient volume and provider needs.

Financial & Business Management

• Monitor financial performance, including revenue cycle elements such as copay collection, charge capture, documentation completeness, and denials.
• Assist with budgeting, forecasting, and productivity tracking.
• Support implementation of cost‑saving or revenue‑enhancing initiatives.

Patient Experience & Quality

• Resolve escalated patient concerns or service issues.
• Support quality improvement projects (e.g., wait time reduction, care coordination, clinical workflows).
• Promote patient access improvements such as telehealth integration or extended hours.

Provider Support

• Serve as the operational point of contact for physicians and advanced practice providers.
• Coordinate with providers to optimize clinic operations and address logistical challenges.
• Assist with onboarding of new clinicians and workflow orientation.