Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. 

TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:

• Level II Trauma Center 
• Primary Stroke Center 
• Level III Neonatal Intensive Care 
• Pediatric Intensive Care 
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle. 

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices. 

Job Summary:

Reports:

PM [Pain Management]/Practice Office Manager (job code: 024301)

Supervises:

None

Required Education:

High school diploma or equivalent (e.g., General Educational Development (GED) credential)

Required Experience: One (1) year of relevant, job-related work experience in an office or administrative setting

Preferred Experience:

• One (1) year of computerized appointment scheduling experience. 
• Working knowledge of the health care environment. 
• Working knowledge of patient processing with computerized scheduling software. 
• Knowledge of outpatient surgery forms, policies, and procedures. 
• Knowledge of medical terminology. 
• Good oral and written communication and language skills. 
• Above average ability to manage multiple simultaneous tasks and phone calls while maintaining a professional, courteous demeanor. 
• Above average ability to problem solve. 
• Ability to use standard office equipment. 
• Ability to type forty (40) correct words per minute (cwpm). 
• Ability to manage patient confrontations positively. 
• Ability to manage emergencies. 
• Ability to develop triage skills. 
• Ability to provide proof of identity and the right to work inside the United States of America. 
• Computer literate. 
• Client oriented. 
• Thinks critically. 
• Solution oriented.
• Detail oriented. 

Required Certification/License/Registry:

None

Preferred Certification/License/Registry:

• Basic Life Support (BLS) certification from the American Heart Association (AHA).

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.