Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. 

TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:

• Level II Trauma Center 
• Primary Stroke Center 
• Level III Neonatal Intensive Care 
• Pediatric Intensive Care 
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle. 

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices. 

Your Role:

• Supports and assists the Chief Information Officer/VP in planning and implementing strategic business plans, infrastructure, and related matters for computerized IT.
• Develops and executes a comprehensive technology operations strategy aligned with the organization's goals, objectives, and long-term vision.
• Oversees/manages the planning, implementation, and maintenance of technology operations, ensuring effective, efficient IT services delivery.
• Oversees technology infrastructure (e.g., networks, servers, storage systems, and data centers) planning, implementation, and maintenance.
• Manages relationships with technology vendors and service providers, ensuring effective partnerships and alignment with business goals.
• Leads the technology operations budget development, ensuring financial resources are allocated appropriately to support strategic initiatives.
• Maintains a highly competent staff to meet the organization’s objectives and strategies.
• Demonstrates integrity, compassion, accountability, respect, and excellence (I CARE values).
• Communicates information timely via appropriate channels.
• Displays an understanding of diversity.
• Manages departmental budget.
• Meet goals/expectations established over the previous year.
• Manages human resources.
• Meets or exceeds all The Joint Commission (TJC) requirements.
• Solves problems; recommends sound solutions.
• Enhances and contributes to a safe environment for all colleagues, visitors, and patients.
• Performs miscellaneous duties not expressly described herein.

Reports To:

• Chief Information Officer/VP 

Supervises:

• Director/IT [Information Technology] Infrastructure Srv 
• Director/IT Planning & Quality 

Required Education:

• Bachelor’s degree in information technology, computer science, or a related healthcare field.

Preferred Education:

• Master's degree in information technology, computer science, or a related healthcare field. 

Required Experience:

• Ten (10) years of healthcare IT and operations experience, including five (5) years of supervisory or managerial experience.

Preferred Experience:

• Experience in strategic planning, aligning technology strategies with organizational objectives. 
• Experience in technology operations management (including infrastructure, systems administration, and IT support). 
• Experience implementing complex and integrated information systems. 
• Experience in contract management. 
• Experience in procurement. 
• History of successful project management, delivering solutions within budget and on schedule. 
• Strong knowledge of technology infrastructure, systems administration best practices, and emerging industry trends. 
• Knowledge of healthcare data security, privacy principles, and related regulatory compliance requirements. 
• Excellent leadership skills. 
• Excellent communication skills. 
• Strong vendor management skills.
• Strong negotiation skills. 
• Ability to think analytically. 
• Ability to solve complex problems/issues. 
• Ability to influence and collaborate with stakeholders at all levels. 
• Possesses a strong technical foundation.

Required Certification/License/Registry:  

• None

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.