Tallahassee Memorial HealthCare (TMH) is a private, nonprofit community-based healthcare system that provides advanced care to a 21-county region in North Florida and South Georgia. We are a career destination with nearly 6,000 colleagues who reflect the diversity of our community.

TMH is the region’s healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region’s only:

• Level II Trauma Center
• Joint Commission Comprehensive Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle

Our system also includes a psychiatric hospital, multiple specialty care centers, four residency programs and nearly 40 affiliated physician practices.

Your Role:

• Provides administrative support to the Department of Patient Experience and to the Director.
• Assists Patient Experience Advocates with tasks as needed.
• Duties include, but not limited to, answering phone, creating and maintaining files and records, disseminating information, maintaining office supplies and equipment.
• Assists with daily rounding preparation as well as participating in rounds as needed.
• Interacts and coordinates the work of the department with other hospital departments.
• Assists in clerical organization of the Patient and Family Advisory Council (PFAC).
• Is responsible for scheduling coverage of the Patient Experience Department as well as maintaining PLT/LTS etc., calendar.
• Is responsible for the coordination of the Patient and Family Advisors volunteer Program, and coordination of volunteers.
• Performs other duties as assigned.

Reports To:

• Director of Patient Experience

Supervises:

• None

Required Education:

• High School Diploma or Equivalent

Preferred Education:

• Bachelor’s Degree

Required Experience:

• Two (2) years job related experience.

Preferred Experience:

• Two (2) to five (5) years job related experience.
• Proficient with Microsoft Office programs, including Excel.
• Expert competency with the computer.
• Excellent typing skills with minimal errors.
• Very strong organizational skills. 

Required Certification/License/Registry:

• None

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.