Tallahassee Memorial HealthCare (TMH) is a private, nonprofit community-based healthcare system that provides advanced care to a 21-county region in North Florida and South Georgia. We are a career destination with nearly 6,000 colleagues who reflect the diversity of our community.

TMH is the region’s healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region’s only:

• Level II Trauma Center
• Joint Commission Comprehensive Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle

Our system also includes a psychiatric hospital, multiple specialty care centers, four residency programs and nearly 40 affiliated physician practices.

Job Summary:

• This position is responsible for enrolling patients, scheduling all patient appointments, adhering to the residency specific scheduling criteria, collecting patient payments and co-payments and documenting the payment accurately and timely.
• This position is an ambassador for the Family Medicine Residency Program in patient relationships.
• Must create a sense of efficiency, caring, trust, and professionalism with the patients and family members.
• Ensure quality patient care and service with regards to phones, scheduling, patient confidentiality and direct patient contact.

Reports:

• Administrative Coordinator

Supervises:

• None

Required Education:

• High School Diploma or equivalent

Required Experience:

• 1 to 3 years of job-related experience

Preferred Experience:

• 4 to 6 years of job-related experience
• Behavioral Criteria Other training or special skills: Customer Service Skills, Medical Office Skills, Data Entry

Required Certification/License/Registry:

• None

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.