Tallahassee Memorial HealthCare (TMH) is a private, nonprofit community-based healthcare system that provides advanced care to a 21-county region in North Florida and South Georgia. We are a career destination with nearly 6,000 colleagues who reflect the diversity of our community.  

TMH is the region’s healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region’s only: 

• Level II Trauma Center 
• Joint Commission Comprehensive Stroke Center 
• Level III Neonatal Intensive Care 
• Pediatric Intensive Care 
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle 

Our system also includes a psychiatric hospital, multiple specialty care centers, four residency programs and nearly 40 affiliated physician practices.  

Job Summary:

This position is responsible for enrolling patients, scheduling all patient appointments, adhering to the residency specific scheduling criteria, collecting patient payments and co-payments and documenting the payment accurately and timely. This position is an ambassador for the Family Medicine Residency Program in patient relationships. Must create a sense of efficiency, caring, trust, and professionalism with the patients and family members. Ensure quality patient care and service with regards to phones, scheduling, patient confidentiality and direct patient contact.

Reports:

Administrative Coordinator

Supervises:

None

Required Education:

Minimum: High School Diploma or equivalent

Required Experience:

• Minimum: 1 to 3 years of job-related experience
• Preferred: 4 to 6 years of job-related experience.
• Behavioral Criteria Other training or special skills: Customer Service Skills, Medical Office Skills, Data Entry

Required Certification/License/Registry:

None

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.